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SEVENTEEN Gradient Band Member Pullover Hoodies

13 reviews
92.3% of buyers enjoyed this product! 84 orders
US $31.95
US $28.95
(%)
Free
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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Kpop Merchandise (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://kpopmerchandise.org

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

13 reviews
92.3% of buyers enjoyed this product!
5 stars
(11)
4 stars
(1)
3 stars
(1)
2 stars
(0)
1 star
(0)
Buyer
Review
verifed buyer
25 Jun 2018 04:16

ótimo produto,amei

verifed buyer
15 May 2018 18:19

Item came very fast. good quality very soft ~!

verifed buyer
3 May 2018 02:40

wonderful! store sent fast, новосибирск come in just 15 days! отслеживалось all, border to it within 7 days. discernible in some thread, but can clip. overall more, satisfied than.'ll more order this seller. recommend it.

verifed buyer
29 Apr 2018 16:37

it looks like the picture however the blue is actually purple :// but then at the end randomly its blue

verifed buyer
24 Apr 2018 13:07

Good, thank you

verifed buyer
14 Apr 2018 04:42

it is wonderful, the colors lovley and the material coat is great

verifed buyer
4 Apr 2018 21:39

It took a little bit to get here but it's very comfy and very nice to wear. There's little slits in the sides of the sweater (ie; the waisteband) that I didn't see but other than that, I'm quite content with my purchase! Also physically, I am small and got a medium which fits really well.

verifed buyer
3 Apr 2018 15:26

the product quality is very good! demoraram around 2 and half months pra arrive but valeu very apena because served direitinho and really meets with the that is spoken

verifed buyer
3 Apr 2018 07:54

great! The bottom is a little bit tight for me but other than that it's amazing. Quality is stellar, prints are well done. LOVE.

verifed buyer
28 Mar 2018 11:30

loved, upon descriptions, and recommend very

verifed buyer
5 Mar 2018 07:55

Nice product

verifed buyer
27 Feb 2018 15:31

I LOVEEEE ITTT, the material is like jacket material too, comfortable, everything is just pleasing. I really recommend this product for any carats out there :) also I got a large and I’m not petite but I’m not really big so like if ur in the middle of that oh lol like if ur chubby large is perfect. Either way if I got a medium ur XL I still would have loved it, just def not a small one lol

verifed buyer
20 Feb 2018 10:59

Came really fast. <3

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