Free Worldwide Shipping

EXO Band Member Pullover Sweaters

30 reviews
96.6% of buyers enjoyed this product! 231 orders
US $20.95
(%)
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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Kpop Merchandise (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://kpopmerchandise.org

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

30 reviews
96.6% of buyers enjoyed this product!
5 stars
(22)
4 stars
(7)
3 stars
(1)
2 stars
(0)
1 star
(0)
Buyer
Review
verifed buyer
12 Jul 2018 18:05

Is beautiful. i'm super happy off my bag. it i. hoped was the outside bigest NUMBER and your name or recorriera large back. But over all. love. I LOVE YOU chanyeol. SOMETHING tambien i taste Is than 7 days arrive before the date estipulada, glad That More my heart. thanks many thanks

verifed buyer
7 Jul 2018 08:00

fabric de optimal quality, arrived inside term, all the i hoped!!! passionate!!! ❤️❤️❤️❤️❤️❤️

verifed buyer
5 Jul 2018 10:18

beautiful quality watch with time-

verifed buyer
22 Jun 2018 23:14

Пришло все давольно быстро, продавец учел пожелание насчёт значков. Единственное с размером немного неугодала, но я люблю большие вещи, так что это даже к лучшему. Кофта теплая, очень комфортная, но наклейка при стирке быстро отлетит.

verifed buyer
11 Jun 2018 15:29

Perfeito estado,mas,infelizmente demorou muito pra chegar

verifed buyer
26 May 2018 13:16

very convenient and excellent quality. size fit perfectly, to like.

verifed buyer
25 May 2018 06:29

Its amazing i love the product

verifed buyer
22 May 2018 08:56

simply perfect, fabric toasty, print intact, same as picture

verifed buyer
18 May 2018 09:16

great product arrived in 36 days.

verifed buyer
4 May 2018 06:09

after washing the first отклеються stickers

verifed buyer
3 May 2018 04:12

my size, same خامه شتويه خياطه متقنه, image, exact خامته procure recommend, have photographed within

verifed buyer
28 Apr 2018 18:57

Came in the right time, everything right in the way that I wanted, I loved so much!

verifed buyer
23 Apr 2018 10:28

Arived very quickly, the quality is perfect, + lovely gifts thank you so much, i love it ! ~~~

verifed buyer
19 Apr 2018 09:18

perfect condition, the size is otimo, super hot, it took a little bit, but valeu the standby time.

verifed buyer
13 Apr 2018 18:01

This item is very good. The sweatshirt is very comfortable, warm and soft on the inside. It looks exactly like the picture and there's very little smell to it. I really like this product.

verifed buyer
7 Apr 2018 10:13

I love it

verifed buyer
6 Apr 2018 13:49

baby is very good, came in 20 days

verifed buyer
31 Mar 2018 06:11

very fast delivery, quality excellent, clearly and applique inside and soft comfortable quality made. badge gift nice-порадовал also bonus!

verifed buyer
31 Mar 2018 03:51

very cool hoodies not true угадала size but it is my mistake. very warm and odorless. i satisfied!

verifed buyer
30 Mar 2018 08:20

come in 30 days, боялась, is not the size perfect but all sizes match, xl

verifed buyer
29 Mar 2018 07:37

The printing is good but the fabric is not that much.. i will never wear fabric like this

verifed buyer
23 Mar 2018 07:47

item was not very good qual (

verifed buyer
22 Mar 2018 09:48

хорошое quality, about shipping month, store not consorted (yes i boy) отслеживалось all, ^_^ i buy from this seller

verifed buyer
19 Mar 2018 00:39

it is! znachёk and cool. exquisite!

verifed buyer
14 Mar 2018 00:24

baby is very good, soft and warm. not уверена about we lettering продержатся how much, especially the back. "bts" bracelet gift received (?????) and icon, i сюмином with requested, learning pre store can have so but хд чанёль come in total

verifed buyer
11 Mar 2018 00:40

very high quality casual wear. if you want then solte bigger one. have two weeks delivery. unfortunately on the loose, therefore 4 star

verifed buyer
8 Mar 2018 10:20

very good quality. tardó just 18 days as indicaba page. quality and your best state Price.

verifed buyer
8 Feb 2018 09:56

тёпленькая, мягенькая, fine comfortable all...

verifed buyer
3 Feb 2018 09:18

february 3rd заказала 19го january come, pretty. both in the description. заказала великовата slightly xl, big but i like, that i'm not расстроилась tau.

verifed buyer
1 Feb 2018 02:08

take long pra arrive, but the product ti is very cute and quality.

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