We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cap came very quickly. To SF for 2 weeks. My daughter loved it.
cap fire. 17 days fast och came! ~ кумао
it is like. ингушетии arrived in a few weeks. заказавшие than others but very fast. продовца recommend
Item received exactly as advertised.
It is smelling really bad.
buena calidad igual a lo descrito por el proveedor. el color es negro intenso y sus argollas son igual a lo visto en la descripción. conforme con la compra
кепка понравилась, осталась довольна, заказываю не в первый раз)
Полное соответствие с картинкой,продавец отправил товар быстро,пришло так же быстро за недели 2 примерно
Всё отлично)) нам с подругой нравятся)) спасибо продавцу
hermosa y llegó rápido
Заказала кепку 15 мая, с почты забрала 8 июня. С продавцом не общалась. Качество неплохое, но кепка легко может помяться. Кольца и вышивка ровные. Покупайте!)
Bueno, no es ninguna joya, pero por ese precio... a la niña le encanta
Good quality, fast shipping, I recommend this store.
Кепка отличного качества, пришла в мо за 2 недели
Кепка пришла за 19 дней по Приморского края, очень удобная. Спасибо^^
качество хорошее, пришло целым,все отлично,продавцу спасибо!))
slightly помятая cap, but it. thread stick up, but quality normal principle.
Pretty good quality, looks and feels nice. Took a very long time to arrive though.
Pretty good quality. Thanks a lot!
OMG!!! THANK U SO MUCH FOR THIS CUP! IM IN LOVE WITH IT! IT LOOKS SO GREAT! I RECOMEND U TO ORDER!
2-3 0пришло, are satisfied, thank you store)
very reliable and attentive despite being my first purchase I was anxious and half distrustful but he knew how to explain and the cap arrived in excellent condition if I take a little longer but I imagine that it is because it is not a very big city nor is it known muy confiable y atento a pesar de ser mi primera compra estuve ansiosa y medio desconfiada pero me supo explicar y la gorra llego en excelentes condiciones si tardo poquito mas pero imagino que es porque no es una ciudad muy grande
all, it is quite fast. as the picture
Hat Is Pretty, But The Pink Is Not Actually Pink Its More Like A Peach Color, But My Friend Will Love It. Thanks
the product is good
excellent product quality very fast. recommend this shop