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BTS (Bangtan Boys) Band Member Face Masks

42 reviews
97.7% of buyers enjoyed this product! 515 orders
US $8.95
(%)
Free
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Easy returns and refunds
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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Kpop Merchandise (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://kpopmerchandise.org

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

42 reviews
97.7% of buyers enjoyed this product!
5 stars
(39)
4 stars
(2)
3 stars
(1)
2 stars
(0)
1 star
(0)
Buyer
Review
verifed buyer
16 Jul 2018 12:28

beautiful :D

verifed buyer
16 Jun 2018 14:22

It is so amazing and soft I love it!!

verifed buyer
2 Jun 2018 14:48

Satisfied.

verifed buyer
25 May 2018 12:07

item just as described

verifed buyer
25 May 2018 05:10

mask good quality sent. pure cotton fabric, beautiful, smooth. satisfied poper to)

verifed buyer
24 May 2018 21:01

love This application

verifed buyer
24 May 2018 14:29

it is like

verifed buyer
23 May 2018 13:33

i love my covering mouth

verifed buyer
20 May 2018 22:50

Amazing O just loves it

verifed buyer
17 May 2018 03:41

My sister loves it. Great quality

verifed buyer
10 May 2018 06:45

exactly as the picture. flat went month. all like, advice)

verifed buyer
30 Apr 2018 13:09

I was already expecting a package but not this. I loved this little surprise.

verifed buyer
30 Apr 2018 06:08

85 days arrived too late

verifed buyer
26 Apr 2018 04:30

I was questioning myself if the mask is too big or my head is too small. I think both :') But it looks really good thank you soo much!

verifed buyer
23 Apr 2018 22:19

It is kind of big and is sharp at the end. But it looks cool

verifed buyer
9 Apr 2018 15:18

excellent! who the fuck is brazil knows that imported products demoram months and months for the mail send ate your home... but was incredibly fast dessa turn! efetuei the purchase no dia 17/03/18 and today 09/04/18 already i'm with the product in hands. fits direitinho. i'm very passionate, thank you <3

verifed buyer
8 Apr 2018 09:13

satisfied goods very cool

verifed buyer
1 Apr 2018 04:27

All perfect as usual. Thank you

verifed buyer
31 Mar 2018 00:33

wonderful all darr

verifed buyer
22 Mar 2018 11:45

all ok recommend

verifed buyer
22 Mar 2018 04:15

nice mask. прострочено all good. satisfied purchase)

verifed buyer
21 Mar 2018 03:46

little велековата mask, excellent quality!!!

verifed buyer
20 Mar 2018 13:00

Nice

verifed buyer
15 Mar 2018 05:58

I'm very satisfied

verifed buyer
7 Mar 2018 09:03

the items came a little bit slow but in really good quality. recomend the store

verifed buyer
7 Mar 2018 09:02

The items came slow but in really good quality. recomend the store

verifed buyer
6 Mar 2018 16:58

Great!!

verifed buyer
2 Mar 2018 19:27

was about half month to fast money well for such quality normal kazakhstan

verifed buyer
28 Feb 2018 15:47

I also had Jimin mask and they both fit well. Great purchase.

verifed buyer
26 Feb 2018 14:58

Nice, awesome, strong power. Thank you.

verifed buyer
26 Feb 2018 00:20

cool, i.))

verifed buyer
19 Feb 2018 07:26

quality standards

verifed buyer
18 Feb 2018 00:00

very pretty, slightly long павловска nothing but it to true шла) satisfied all recommend!)

verifed buyer
17 Feb 2018 04:11

fabric is very soft .. normal came. but not straight stitching

verifed buyer
12 Feb 2018 23:19

super polecam

verifed buyer
9 Feb 2018 11:21

all ok

verifed buyer
8 Feb 2018 09:14

baby like, thanks to the store) пришёл quickly.

verifed buyer
2 Feb 2018 22:30

all

verifed buyer
1 Feb 2018 15:43

excellent

verifed buyer
30 Jan 2018 07:25

a little plus but does not smell guzel

verifed buyer
29 Jan 2018 12:08

I'M IN LOVE WITH THIS MASK♡ Package also came safe and early, thank you!

verifed buyer
26 Jan 2018 23:12

отслеживалась, came quickly

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