We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
super the hoodies look like the picture just this is more high in the neck as that look but this is really good
I received the shirtsweat today on July 19th. Thank you very much. My daughter is gonna love it.. we might order from your company again...
come goods promptly
size is smaller than Canadian xl more like a jr xl
It looks exactly like the picture. It was very soft and fits perfectly.
very fast delivery, very cute abrigador and like the picture referential.
come very fast. (less 2 weeks) l used to take a little small. so take the size two more then a. all satisfied.
beautiful This... many you...
5/5!!! l at s/m
I'm so happy with this hoodie. The materials are so comfi and soft at touch, the size is perfect (M for 1'62cm) and the time of delivery was only 2 weeks (to Spain). I recommend this store!
Very happy with my hoodie! Very comfi and soft at touch, perfect size and super good quality. I recommend this store!
It's very soft and warm. Highly recommended! I love it!
delivery fast, packaging is good. satisfied very! 4-5% of returned and more buy (sham 7%) кэшбэк through! here is the link bit. ly/each simple1234 saving. can reference отсканировать qr code. fast delivery, good packaging. super quality is, very satisfied! returned even and cashback through a purchase of the 4-5%, bit link the's here. ly/simple1234 savings purchas every with.
thanks to store. подошёл exact item description and size. подбирали size table.
very like sweatshirt, 42 m height 167 cm just sleeves is not short. material, of course, synthetic, дочка but still very satisfied. отслеживался track. shipping fast.
the product is optimal quality. loved
product exelente quality. super contentedly.
Great material, really nice and fluffy. Definitely worth it
Thank You so much
cool color, the quality is also. quality appliques порадовало very.
Is like the picture. CARVING right and good quality.
sweatshirt for the size. will be thought m брали great 46 just right. color, as the photo. have a small odor from stickers, hope выветрится after washing. shipping fast. satisfied commodity. recommend.
Very good quality
i really like the quality. jersey, uneven joints and there is no other things. угадала and size. satisfied purchase.
perfect for height 160 m. went, of course, long but it is worth it.
normal clothing, all in size, only sleeves slightly коротковаты reason, but it is no problem.
well this synthetic natural, but not... what i have size m, i just case fit all l заказала. have a small smell, slightly larger jersey шла month.
quality nice making. suitable and expected CARVING.
prendo A m ma ho ordinato A l