We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
me encantoooooo super perfect and cute
I love the item, I can now go out in public to spread da luv of ARMY and BTS!!!! Seriously, it's a good deal and the fabric is like a normal shirt. Also, really flipping fast shipping:)
качество хорошее, в целом крутая футболка, но размер слегка маловат( Но пришо очень быстро спасибо.
perfectly fit t-shirt good. decent quality. about shipping month.
package way was in 12 days! супермегабыстро it!!!! not from ali this i ожидала!!! like me an insanely ✌️футболка! quality, sewing, material, color, all in precision, as! выгладила steam, bought брендовом in store just like and! откладывала very long, and now regret, заказала to another, will not features in pick oh your: height 161 cm, waist-83 cm hip 101 cm chest -- 93 cm, store заказала size l, fit. заправить jeans can, top can. very cool t-shirt! all goods seller and all recommend!!! will need more order, подкосили bts reputation not your item, and even укрепили!!!
like all listed. buy satisfied very
Excellent quality, full match with description, fast shipping
Never got the item transportation error
заказывала daughter very like's t shirt. enough came quickly. брала rr 42 s. recommend.
Quality is good, arrived a lottle late but it's all fine :) package was good, thanks
came quickly, the quality is good, very beautiful)
good quality, it.
t-shirt excellent, even very good quality. even though delivery difficulties that some any (chinese new year eve заказывала) откликнулся уладил and all the store. thank you so much
jersey, but only 16 days after order come to the message
the first goods just пришёл expected day time limit, it with забрала last post. as long as pro size can't say anything, tk. t-shirt заказывалась gift but, at first glance, looks like. remarks in quality and appearance not, all оочень cool, and is my first, especially its been getting cool! to store thank you!!!
cпасибо big smell not pleasant, but think host! so all and good!
the store is very gregarious, order sent immediately went long, but could not directly pick. comfortable fabric to the body, lettering glued good. i really like, all recommend!