Free Worldwide Shipping

BTS (Bangtan Boys) ARMY Pendant & Necklace

59 reviews
95% of buyers enjoyed this product! 3195 orders
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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Kpop Merchandise (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://kpopmerchandise.org

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

59 reviews
95% of buyers enjoyed this product!
5 stars
(49)
4 stars
(7)
3 stars
(3)
2 stars
(0)
1 star
(0)
Buyer
Review
verifed buyer
22 Jul 2018 09:04

It's really cute. Smaller then I thought. but nonetheless lovely.

verifed buyer
19 Jul 2018 11:04

Took 90 days to arrive, nice necklace

verifed buyer
18 Jul 2018 08:28

Comply with the photo

verifed buyer
13 Jul 2018 08:00

excellent item

verifed buyer
12 Jul 2018 19:17

good price By This.

verifed buyer
12 Jul 2018 08:33

goods quality :) thanks for

verifed buyer
10 Jul 2018 03:36

I like it

verifed buyer
9 Jul 2018 01:13

super

verifed buyer
29 Jun 2018 20:49

very nice and fast arrive More expected!

verifed buyer
29 Jun 2018 08:26

reallu cute and cheap :) i recommend

verifed buyer
28 Jun 2018 10:27

good chain. order

verifed buyer
28 Jun 2018 10:11

good product

verifed buyer
11 Jun 2018 10:26

Excellent!

verifed buyer
5 Jun 2018 00:31

thank you so much for sending me this product.

verifed buyer
3 Jun 2018 20:23

It's cool

verifed buyer
1 Jun 2018 03:42

пришел за месяц до Башкирии

verifed buyer
31 May 2018 09:17

lindo cordao so demorou a chegar

verifed buyer
31 May 2018 03:34

Подвеска мне пришла хорошая, но правда долго шла. Отслеживание остановилось на России. Думаю на свою цену хорошая. Я рада))

verifed buyer
30 May 2018 00:39

Kolyeler gerçekten mükemmel bayıldım ya teslimat 3 buçuk haftada gelmiş olsa da kolye bana ulaştı sonuçta

verifed buyer
29 May 2018 18:01

good

verifed buyer
29 May 2018 06:44

perfect

verifed buyer
28 May 2018 12:43

it took a little bit for arrive but valeu the feather, i loved!

verifed buyer
28 May 2018 02:40

all super

verifed buyer
26 May 2018 07:16

Perfect! I liked so much. thank you!

verifed buyer
25 May 2018 23:49

i оаоаоаоа so happy this chain that received ♡

verifed buyer
25 May 2018 07:43

without having to wear. all like

verifed buyer
24 May 2018 07:45

arrived all direitinho and a day before estimation, thank you

verifed buyer
24 May 2018 05:17

ждала very long. but has come to all. latest but лишняя letter (a)

verifed buyer
23 May 2018 17:54

good product

verifed buyer
21 May 2018 12:40

it is quite fast, match quality price true splitter to paste, was seen to lettering, but it is not no is labor. extremely fast shipped goods (literally 1day for)

verifed buyer
19 May 2018 15:45

me encantaron. the communication store was excellent.

verifed buyer
19 May 2018 06:10

satisfied sister. long slightly shipping.

verifed buyer
19 May 2018 03:04

It took more than a month and half to arrive. the quality is good but the letters dont stand right when i wear it.

verifed buyer
18 May 2018 02:58

cool chain, wish letters are not

verifed buyer
17 May 2018 23:02

come! thanks!

verifed buyer
17 May 2018 08:29

very good product arrived very rapido in one mes

verifed buyer
17 May 2018 05:23

i liked it chain letters together and not clear, written that

verifed buyer
16 May 2018 04:42

thank you very much I am very pleased waited a very long time

verifed buyer
15 May 2018 12:13

all ok

verifed buyer
14 May 2018 12:23

parfait !!!!

verifed buyer
13 May 2018 22:55

Perfect for Jimin's fans

verifed buyer
10 May 2018 15:50

all is excellent, came pendant but when, it was torn разочарована very, need can but good

verifed buyer
10 May 2018 13:22

product is good, however ugly dirty between the letters.

verifed buyer
9 May 2018 06:52

thank you.

verifed buyer
7 May 2018 22:12

Took significantly longer than suggested to arrive.

verifed buyer
4 May 2018 07:01

very very nice, thanks. thank you so much.

verifed buyer
3 May 2018 20:52

buens tardó article a poco More dear But and i got time thanks

verifed buyer
3 May 2018 11:31

she came certinho, gorgeous., it took per cause mail brazil, but arrives.

verifed buyer
1 May 2018 09:51

good item

verifed buyer
30 Apr 2018 17:17

the product came in order, taking the fact he came with the person beirando ao black, and not ao silver, fequei well decepcionada with this detail, however, the product no leaves be good!

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